About

Compliance

Health Choice Generations is committed to complying with all applicable laws, rules, regulations as well as guidance provided by State and Federal agencies.

To help promote compliance and offer mechanisms for reporting issues or concerns, we offer a compliance reporting guide (“Guide”) as a resource to our Provider Partners, Vendors, Delegated Entities, and Enrollees.

The Guide provides information about the (i) types of compliance, privacy/security and fraud, waste and/or abuse (“FWA”) events that must be reported and (ii) the options available for reporting to Health Choice Generations.

Health Choice will promptly review and respond to all reported events. We hold the information reported as confidential to the extent possible for us to conduct an investigation. We will not retaliate against anyone who reports an event and we offer anonymous reporting options if desired.

How to Report a Compliance Event

 
Compliance Reporting Guide

You are now leaving Health Choice Generations

Health Choice Generations provides links to web sites of other organizations in order to provide visitors with certain information. Once you link to another web site not maintained by Health Choice Generations, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

You will be redirected to

Click the link above to continue or CANCEL

Attention:

Health Choice is currently experiencing difficulties with our toll-free phone systems.

We appreciate your patience as we work to resolve this issue.

In the meantime, our Member Services team can still be reached on our local lines: 480-968-6866 (Maricopa County) and 520-322-5564 (Pima County).