Welcome to Health Choice Generations!
Health Choice Generations is a Medicare Advantage Special Needs Health Plan with Prescription Drug Coverage (MA-PD) contracted with the Centers for Medicare & Medicaid Services.
We take pride in providing our members with the medical and prescription drug benefits they deserve. We are proud of the many healthcare providers, hospitals, pharmacies and ancillary services that make up the Health Choice Generations Network.
To join the Health Choice Generations plan, you must live in one of the eight counties in the service area covered by Health Choice Generations: Apache, Coconino, Gila, Maricopa, Mohave, Navajo, Pima, and Pinal.
In addition, you can join Health Choice Generations HMO if you are entitled to Medicare Parts A and B (except those who have End-Stage Renal Disease, unless certain exceptions apply) and enrolled in Arizona’s Medicaid program, Arizona Health Care Cost Containment System or AHCCCS.
You must use plan providers except in emergent or urgent care situations or for out-of-area renal dialysis. If you obtain routine care from out-of-plan providers, neither Medicare nor Health Choice Generations will be responsible for the costs.
Generally, Prescription Drug benefits are only available at contracted network pharmacies (under emergency circumstances, benefits may be obtained out-of-network). Types of pharmacies included in the Health Choice Generations Pharmacy Network are Retail, Mail Order, Long Term Care, Indian, Tribal, Urban, and Home Infusion.
Beneficiaries interested in qualifying for extra help with Medicare Prescription Drug Plan costs should call:
- 1-800-MEDICARE (1-800-633-4227). TTY/TDD users should call 1-877-486-2048, 24 hours a day/7days a week), or
- Your State Medicaid Office (AHCCCS) at 602-417-4000, or
- The Social Security Administration at 1-800-772-1213 between 7 am and 7 pm, Monday through Friday. TTY/TDD users should call-1-800-325-0778.
You may join or leave a Medicare Prescription Drug Plan during specific times of the year. For more information on enrollment periods please contact Health Choice Generations HMO Member Services, 8 am – 8 pm, 7 days a week at 1-800-656-8991. TTY users call 711.
Or, you may e-mail Health Choice Generations HMO at Comments@iasishealthcare.com
You are able to submit feedback about your Medical health plan or prescription drug plan by clicking on this link: Medicare Complaint Form